Textbook Rental Agreement
This rental agreement is a contract between you and the University of Victoria Bookstore and applies to your rental
of textbooks and/or course related materials from the Bookstore. This Agreement sets forth your rights and
obligations and should be read carefully.
Terms and Conditions
You must be 18 years of age or older to use the service, as well as have a valid credit card, a valid
University of Victoria student card, and an email address.
In the event a parent is completing the purchase for you with their credit card information, by completing
this rental agreement, you are both entering into the contract.
Rented materials must be picked up in person at the Bookstore. Photo ID is required.
Payment and Fees
Your credit card will be charged the rental fee when your order is fulfilled. In addition, you must have a valid
credit card on file with us at all times. If your credit card is due to expire during the rental term it is
your responsibility to contact theBookstore and provide the new expiry date to be kept on file.
Rental materials not returned by the rental return date or not returned in Standard Condition will be charged a
buy-out fee. Buy-out fees will be automatically charged to the credit card on file for this Agreement as
follows, for each item of rented material: the difference between the new book price and the rental fee.
The new book price is based on the new book price at the time of rental. In the event that the credit card on
file for this Agreement is no longer valid or in the event the purchasing limit on such credit card has been
exceeded at the time the non-return fees are to be charged, we will bill you for, and you agree to pay
promptly in full, the buy-out fees. In the event that you do not promptly pay the non-return fees in full,
we reserve the right to transfer at our discretion any unpaid fees to a third party collection agency, and
you agree that we are permitted to share with them any personal information necessary to assist them in
obtaining payment from you.
The rental fee is non-refundable.
The only exception: if a course is dropped, the rental fee is refundable only if the rental textbook is
returned no later than 2 weeks after the start of class and the textbook is in
If at any time you decide you want to keep the textbook please contact us and we can charge your credit card
the buy-out fee to complete the transaction.
Rented materials are the property of the University of Victoria Bookstore and remain so during the rental
period. The rental book must be returned in University of Victoria Standard Condition.
University of Victoria Standard Condition will be determined by us at our sole discretion, but generally means
book spine intact, no excessive damage to cover or contents, all original pages intact, all original
components present, no water or coffee spills, and no excessive highlighting, writing or other markings.
Normal use, highlighting and writing is permitted.
Rental books must be returned by
Books not returned by 5pm on the specified rental return date will be considered late and subject to the
fees outlined above.
The University of Victoria Bookstore is not responsible for reminding you of your rental return date. Any and
is considered to be non-returned and buy-out fees will apply.
You are responsible for loss or theft of all rental materials.
All identifying stickers/labels on the textbook must remain intact, including the rental serial number.
You agree to allow us to use email to communicate with you for the purposes of administering this agreement.
This agreement may not be assigned or transferred by the customer.
This agreement shall be governed by the laws of the province of British Columbia.
Disputes: All complaints involving rental textbooks, including without limitation, damage decisions, late
charges and replacement cost of a new textbook, and lost or stolen textbooks, must be delivered to the
Bookstore Director within 14 days of the rental return date. Complaints submitted after that time will not
be accepted for review or action.