We understand that sometimes you need to return a textbook. To avoid disappointment, we want to make you aware of our returns policy.
Returns must be:
|Term||Deadline||If course is dropped|
|Fall courses||September 22||October 31|
|Spring courses||January 15||February 28|
|Intersession & Summer courses||3 days from start of class||7 days from drop date|
Sorry, but we cannot accept returns for the following items:
Books must arrive at the Bookstore by the dates mentioned above. Please allow sufficient time for shipping; books received after the deadline will be returned at your expense.
Package books securely in a padded envelope or box to prevent damage in shipping. Also, include your original sales receipt (keep a copy) and a brief note explaining why you are returning the materials. (If possible, also include a copy of your original order form.)
Most items may be returned for a full refund within 14 days of purchase, provided they are unopened and accompanied by original receipt.
If a product has been opened, it may be eligible to be returned within 14 days. The product must be in mint, re-sellable condition along with all the original packaging and accessories. A restocking fee of 15% will apply.'
Opened software cannot be returned due to copyright laws, unless the manufacturer offers a satisfaction warranty. See in store for details.
If a product is defective, it can be replaced or repaired (depending on manufacturer) if returned within 14 days. After this, the manufacturer's warranty applies. See in store for details.
* We reserve the right to deny any return at our discretion.
Most non-textbook items can be returned for a full refund within 14 days of purchase, if accompanied by original receipt and in mint condition.
The following items cannot be returned: