The original register receipt is required for any refund.
Returned merchandise must be in saleable condition; books must be in perfect and unmarked condition.
The Manager reserves the right to determine the condition of merchandise.
- FALL & FULL Year Courses: No returns after September 20th. October 31st if the class is dropped.
- SPRING Courses: No returns after January 20th. February 28th if the class is dropped.
- INTERSESSION AND SUMMER Courses: 3 days from purchase date or 7 days from date course dropped.
- BMBA Fast-Track course materials and Coursepacks are non-returnable.
Subject to each Distance Education department’s specific return policy, the Bookstore issues refunds for other Distance Education materials (usually shrink-wrapped) such as course packages, course manuals, videos, audio tapes, CDs or readings, under the following conditions:
- You have dropped the course for which you are returning Distance Education materials and;
- the item(s) you are returning are still in their original unopened shrink-wrap.
Books must arrive at the Bookstore by the dates mentioned above. Please allow sufficient time for shipping; books received after the deadline will be returned at your expense.
Package books securely in a padded envelope or box to prevent damage in shipping. Also, include your original sales receipt (keep a copy) and a brief note explaining why you are returning the materials. (If possible, also include a copy of your original order form).
THE BOOKSTORE IS NOT RESPONSIBLE FOR BOOKS DAMAGED/ LOST IN SHIPPING.
UVIC BOOKSTORE
DISTANCE EDUCATION
PO BOX 2200
3800 FINNERTY ROAD
VICTORIA, BC V8W 3H6