Textbooks
Textbooks will be refunded in full prior to the following deadlines providing the book is in mint condition* and accompanied by the original sales receipt and proof of course drop if applicable.
The Manager reserves the right to determine the condition of merchandise.
- FALL & FULL Year Courses: No returns after September 20th. October 31st if the class is dropped.
- SPRING Courses: No returns after January 20th. February 28th if the class is dropped.
- INTERSESSION AND SUMMER Courses: 3 days from purchase date or 7 days from date course dropped.
- BMBA Fast-Track course materials and opened shrink-wrapped Coursepacks are non-returnable.
All Books
Books that include cassettes, cd-roms or diskettes are non-refundable if the packages are opened.
General Interest & Reference Books
All books may be returned for a full refund within 7 days of purchase, if the book is in mint condition and accompanied by the original sales receipt. Special order books are non-refundable.
Merchandise
All merchandise may be returned for a full refund within seven (7) days from the date of purchase and accompanied by the original sales receipt. Online orders will be given 15 days from date of purchase. Plastic wrapped merchandise (if opened), UVic manuals, magazines, and newspapers, swimwear, film, food, diskettes and items covered by health regulations are non-refundable.
Calculators
- Up to one month from purchase date, the UVic Bookstore will replace defective calculators. The register receipt is required.
- Two to twelve months from the purchase date, the manufacturer will repair or replace defective calculators. The purchaser must send their calculator to the manufacturer along with the proof of purchase.